Summitware Events is the companion app for attendees of a congress run on Registration Town. It shows the programme, the faculty, the sessions you starred and the practical information for the event you are attending.
The programme, your registration, tickets, invoices, certificates or access to a session. We host the software, but the organisers run the event and hold your registration.
Their contact details are in your registration confirmation email.
It will not open an event, it crashes, notifications do not arrive, or something looks broken. Tell us your phone model and what happened, and we will help.
It is in the registration confirmation email the organisers sent you, together with a link and a QR code for the event.
Type the code on the start screen, or scan the QR code with the app. Tapping the link in the email opens the app straight away.
Browse the programme and faculty, star the sessions you want to attend, and check practical information. Once an event is open, it also works offline.
Check the code against your registration confirmation email. Capitals do not matter — the app converts what you type. If the code still does not work, the event may not be open yet, or the organisers may have closed it after the congress. They can tell you which it is.
Notifications are set per device. Allow them for Summitware Events in your phone settings — Settings, then Notifications on iPhone, or Settings, then Apps, then Notifications on Android. If you declined them the first time the app asked, this is where you turn them back on. Announcements sent while notifications were off are still in the app.
The programme comes from the organisers and updates when your device is online. Open the event again while connected to refresh it. If something is still wrong, the organisers are the ones who can change it.
Yes. Once you have opened an event, the programme is stored on your device, so you can use it in a congress hall with poor reception. You need a connection to open a new event and to receive updates and announcements.
No. You open an event with its code, and that is enough. Where organisers offer it, you can sign in with the attendee account you created on their registration website.
Remove the event in the app, or uninstall the app, and everything stored on your device is gone. Your attendee account lives on the organisers’ registration website and can be deleted there under Account settings. Our privacy policy explains what the app sends to us.
The app has no advertising and no tracking across other apps or websites. Our privacy policy describes what the app sends to us, how long we keep it, and the rights you have over it.